About US
Growth BPO is an emerging Business Process Outsourcing (BPO) company based in Sri Lanka with offices in Saudi Arabia and Australia. With its expertise and experience in these BPO, Growth BPO is well-positioned to provide high-quality outsourcing services to its clients.
Growth BPO, a burgeoning enterprise in Sri Lanka with an international presence, offers a wide array of business process outsourcing services across various sectors. Our primary goal is to assist our clients in achieving superior levels of competitiveness and efficiency in their core operations. We boast a diverse portfolio of services tailored to meet the unique needs and challenges of each client.
Established in 2015 with a dedicated team of seven professionals, Growth BPO has since grown exponentially, earning numerous accolades as a rising entrepreneurial force in Sri Lanka. We are deeply committed to social and environmental causes, as evidenced by our corporate actions and initiatives.
Recognizing the potential and demand in the regional BPO industry, Growth BPO made the strategic decision to position itself as a provider of BPO solutions and shared services. Our state-of-the-art delivery center, located in the heart of Colombo, Sri Lanka, is home to over nine skilled professionals.
We offer services to six distinct business sectors, underpinned by a reliable Business Continuity Plan (BCP) that ensures the provision of secure, innovative, and sustainable outsourcing solutions for all our clients. To support our international operations and collaborations, we have established local offices in Riyadh, Saudi Arabia, and Melbourne, Australia.
At Growth BPO, we are not just a service provider – we are a partner in our clients’ growth and success.
OUR VISION
Our vision is to be the premier BPO provider in Sri Lanka, facilitating growth and enhancing value for our clients.
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Our Team
Our team is composed of highly skilled professionals with diverse backgrounds and expertise. We have a mix of young talent and experienced veterans, creating a dynamic and innovative work environment. Our team members are ISO certified, ensuring they are well-versed in the latest industry standards and best practices. They undergo regular training and development programs to stay updated with the latest trends and technologies in the BPO sector.
We have a dedicated Quality Assurance team of experts who meticulously monitor our processes and services. They ensure that we consistently deliver high-quality services that meet our clients’ expectations. Our IT team is equipped with advanced technical skills and they manage our sophisticated equipment and software. They ensure our technology infrastructure is always up-to-date and running smoothly. In addition, we have a strong support team that provides round-the-clock assistance to our clients. They are trained to resolve issues promptly and efficiently, ensuring minimal disruption to our clients’ operations.
Our team’s dedication, expertise, and commitment to excellence are what sets us apart in the BPO industry. We work together to provide our clients with superior service and create value for their businesses.
Buddhima Iroshani – Chief Executive Officer / Director
Buddhima, our esteemed CEO and Director, is a dynamic and accomplished leader with a rich academic background and extensive professional experience. She holds a Bachelor’s degree in Business Administration from the University of Kelaniya and a Master’s degree in Business Studies from the University of Colombo. Buddhima brings to the table her invaluable experience from the Big 10 audit firms, where she honed her skills in auditing, financial analysis, and business strategy. This experience has equipped her with a deep understanding of the financial landscape and the ability to navigate complex business challenges. In addition to her audit experience, Buddhima is a successful entrepreneur and has been a co-founder of several businesses. Her entrepreneurial journey has given her a unique perspective on business operations and strategy, making her an effective leader capable of driving our company towards success. Buddhima’s leadership style is characterized by her commitment to excellence, innovative thinking, and a strong focus on customer satisfaction. Under her guidance, we are confident in our ability to deliver top-notch services to our clients and achieve our business goals.
Indike Samaranayake – Delivery Head
Indike, our esteemed Delivery Head, is a highly accomplished professional with a strong academic background and extensive international experience. He holds a Bachelor’s degree in Information Technology from the University of Colombo and a Master’s degree from the University of London Metropolitan. Indike is a Fellow of the Institute of Chartered Management Accountants - UK (CIMA) and a part-qualified candidate in Chartered Financial Analyst - USA (CFA). These qualifications reflect his deep understanding of management accounting and financial analysis. His professional journey includes 7 years of experience with Big 4 audit firms in Sri Lanka and the UK. This experience has equipped him with a comprehensive understanding of auditing practices and financial regulations. In addition to his audit experience, Indike has held financial leadership roles in the Middle East and has 15 years of freelance experience in a variety of countries. This diverse experience has given him a broad perspective on financial management and business operations across different markets. Indike’s blend of technical expertise, financial acumen, and leadership skills make him an invaluable asset to our team. Under his guidance, we are confident in our ability to deliver top-notch services to our clients and achieve our business goals.
Jeewan Herath – Quality Assurance Head
Jeewan, our esteemed Quality Assurance Head, is a seasoned professional with a strong academic background and extensive international experience. He holds a Bachelor’s degree in Finance from the University of Sri Jayawardhanapura and a Master’s degree from the Post Graduate Institute of Management, Colombo. Jeewan is a Fellow of the Institute of Chartered Accountants of Sri Lanka, a testament to his deep understanding of accounting principles and practices. His professional journey includes 7 years of experience with Big 4 audit firms, where he honed his skills in auditing, financial analysis, and business strategy. This experience has equipped him with a comprehensive understanding of auditing practices and financial regulations. In addition to his audit experience, Jeewan has held auditing leadership roles in the Maldives and has 20 years of freelance experience in a variety of countries. This diverse experience has given him a broad perspective on auditing and quality assurance across different markets. Jeewan’s blend of technical expertise, financial acumen, and leadership skills make him an invaluable asset to our team. Under his guidance, we are confident in our ability to deliver top-notch services to our clients and achieve our business goals.
Janaka Bandara – IT Delivery Head
Janaka, our esteemed IT Head, is a seasoned professional with a strong academic background and extensive experience in the IT industry. He holds a Bachelor’s degree in IT from the Sri Lanka Institute of Information Technology, one of the leading institutions in the field. Janaka brings to the table 5 years of experience in key areas of IT such as cloud computing, infrastructure management, and networking. His expertise in these areas has been instrumental in driving our IT strategy and ensuring that our technology infrastructure is robust, secure, and efficient. His deep understanding of cloud computing has enabled us to leverage the power of the cloud to enhance our services and deliver better value to our clients. His skills in infrastructure management ensure that our IT systems are always up and running, providing reliable service to our team and our clients. His knowledge of networking has helped us build a connected and collaborative work environment. Janaka’s technical expertise, leadership skills, and strategic thinking make him an invaluable asset to our team. Under his guidance, we are confident in our ability to leverage technology to drive our business forward and deliver top-notch services to our clients.
Tharaka Sampath - Digital Business Head
Tharaka, our esteemed Digital Business Head, is a seasoned professional with a strong academic background and extensive experience in the IT and retail industries. He holds a Bachelor’s degree in IT from the Sri Lanka Institute of Information Technology, one of the leading institutions in the field. Tharaka brings to the table extensive experience in a supermarket chain in Sri Lanka, where he honed his skills in demand forecasting and customer experience management. This experience has equipped him with a deep understanding of retail operations and customer behavior. Tharaka has a strong technical skill set, with proficiency in PowerBI, SQL, and data visualization and presentation. These skills enable him to extract valuable insights from data and present them in a clear and compelling manner. In addition to his professional experience, Tharaka has served more than 100 clients on a freelance basis around the globe. This diverse experience has given him a broad perspective on digital business and customer needs across different markets. Tharaka’s blend of technical expertise, retail experience, and leadership skills make him an invaluable asset to our team. Under his guidance, we are confident in our ability to leverage digital technology to drive our business forward and deliver top-notch services to our clients.
Mohamed Rifaz – Tax Head
Mohamed Rifaz, our distinguished Tax Head, is a seasoned professional with a diverse academic background and a wealth of international experience. He holds a Bachelor’s degree in Business from the Sastra University and a Post Graduate Diploma from the University of Madras. Rifaz’s professional journey spans across continents, starting with 3 years of audit experience in India. His expertise further expanded during his 12-year tenure in the Middle East, where he gained invaluable insights into the region’s unique business environment and tax regulations. In addition to his audit and tax experience, Rifaz has also worked as a freelancer in a variety of countries. This freelance experience has equipped him with a broad perspective on international tax laws and regulations, making him an asset to our team. Rifaz’s extensive experience, combined with his deep understanding of global tax landscapes, positions him perfectly to lead our tax department. Under his leadership, we are confident in our ability to navigate complex tax scenarios and provide our clients with optimal tax solutions.
Dilini Udara - HR Business Head
Dilini, our esteemed HR Business Head, is a seasoned professional with a strong academic background and extensive experience in the HR industry. She holds a Bachelor’s degree in Business from the Northumbria University, one of the leading institutions in the field. Dilini brings to the table extensive experience as a Compensation and Reward Manager in Sri Lanka. This role has equipped her with a deep understanding of employee compensation structures, benefits packages, and reward systems, enabling her to develop competitive and fair compensation plans for our team. In addition to her compensation and reward management experience, Dilini has 6 years of experience with payroll and related software. This technical expertise allows her to manage payroll operations efficiently and ensure that our team members are compensated accurately and on time. Dilini’s blend of technical expertise, HR experience, and leadership skills make her an invaluable asset to our team. Under her guidance, we are confident in our ability to manage our human resources effectively, ensuring job satisfaction for our team and driving our business forward.
